Frequently Asked Questions

Everything you need to know about your Banana Ball gear and orders.

How long does shipping take for my sports gear?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your equipment sooner for game day.

What is your return policy for used equipment?

We offer a 30-day return policy for all unused items in their original packaging. For hygiene and safety reasons, equipment that has been used in play cannot be returned unless there is a manufacturing defect.

Do you offer bulk discounts for teams or schools?

Yes, we provide special pricing for team sets, schools, and sports organizations. Please contact our sales team directly through our 'Bulk Orders' page for a custom quote.

How do I track my Banana Ball order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

Are Banana Ball products covered by a warranty?

All our premium sports equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.